How can I get WhatsApp Business API ?

Benefit #7: Ability to send personalized messages to customers

Personalized communication is one of the most important benefits of WhatsApp Business. 71% of customers feel frustrated if their communication with a brand is impersonal.

WhatsApp is the perfect platform for personalizing customer service. With emojis and the availability of rich media options such as images, audio, clickable buttons, and more, you can create personalized messages to further personalize the communication process with your customer.

Automated notifications are notifications that are whatsapp blasting triggered whenever a user takes an action, such as buying a product, making a payment, etc. These notifications are usually sent via email and SMS.

If you have a very high cart abandonment rate, you can automate abandoned cart notifications on WhatsApp and get an average of 25-60% of orders from it. This is possible by integrating your e-commerce store or software with IntellectDialog.

WhatsApp is the most effective platform to promote your products and services. If you use the WhatsApp Business app, you will not incur any marketing costs. However, the WhatsApp Business app offers a minimal set of features that may not meet the needs of businesses with high messaging volumes. In this case, you should use the WhatsApp Business API.

WhatsApp Fee – charged directly by WhatsApp for the number of monthly conversations with users. A WhatsApp conversation is a 24-hour messaging window that only starts when a business sends a message to a user.WhatsApp API Provider Fees , which charge a fee to provide a one-stop, no-code platform to leverage the full potential of the app. Leading companies are using the WhatsApp Business API with IntellectDialog. Want to be one of them?

Benefit #10: Excellent opportunities for two-way communication

Customers prefer direct communication with a company before making a purchase. WhatsApp helps with this by enabling two-way communication between brands and users. Customers can contact you and get instant answers to their questions in real-time.

With IntellectDialog, you can run amazing marketing campaigns, increase sales, and provide two-way communication with customers, all on one platform.

— Is WhatsApp Business API free ?

— No, WhatsApp API is not free. You need to pay a fee for business-initiated and user-initiated WhatsApp conversations (depending on the country), and a fee to use a WhatsApp Business API-based platform, such as IntellectDialog.

— What is the WhatsApp API pricing level in Russia ?

— IntellectDialog’s WhatsApp Business API pricing starts at RUB 5,000 per month for an unlimited number of users. WhatsApp also charges a fee for each business-initiated conversation.

— To access WhatsApp Business API, sms improve customer relationships and the customer journey you need to contact a WhatsApp partner, such as IntellectDialog. With IntellectDialog, you can create a free WhatsApp Business API account and try it out for a 14-day trial.

— Can I use WhatsApp and WhatsApp API on the same number ?

— No, you can’t. A number that is active in WhatsApp Business API cannot be registered in the WhatsApp application. Also, if the number is already registered with WhatsApp, you will need to delete that account in order to register for the WhatsApp Business API (if you want to use the existing number).

— Can I send automated messages using WhatsApp Business API ?

— Yes, you can automate WhatsApp messages to your customers such as welcome messages, order/payment confirmations, abandoned cart notifications, stop-order notifications and more by connecting your CRM or business software to IntellectDialog.

— Can I access WhatsApp on multiple devices using WhatsApp Business API ?

— Yes, you can access WhatsApp Business API cn leads on as many devices as you want. Unlike WhatsApp Business, WhatsApp Business API can be used on multiple devices using IntellectDialog. You can do this on the go, using, for example, a mobile device.

— Which is better: WhatsApp Business or WhatsApp Business API ?

— We would not recommend asking the question this way. WhatsApp Business is designed for small businesses and sole proprietors, while WhatsApp API is designed for medium and large businesses with high message volumes. But if you want to use WhatsApp on multiple devices, send WhatsApp broadcasts to more than 100,000 users at a time, automate WhatsApp chatbot and insert interactive buttons, then choose WhatsApp Business API.