How to Create a Marketing Plan
The term “marketing plan” can mean a lot of things, from your social media/ad campaign plan to your lead nurturing funnel to your overall strategic goals. Ideally, you’ll bring all of these tactics together into one cohesive strategy. This will become your capital-letter Marketing Plan!
This can be a daunting task, especially if you want to grow or expand your (or your client’s) business. It’s best to plan first, then act! Especially if you want to optimize your budget, as you probably will.
With that said, let’s explore the core elements of a strong marketing plan step by step.
What is a marketing plan and what does it include?
No two marketing plans are the same. Depending on your industry, business model, and target audience, you’ll have your own mix of channels, goals, and brand-aligned tactics. However, most marketing plans have 9 key components that guide your strategy.
Your business marketing goals
What’s the point of a plan if you can’t reach (and exceed!) your goals? The foundation of your marketing plan includes the major initiatives for your business—at least in terms of marketing.
Identify what you want to achieve in terms of brand building. Is it paid advertising, social media growth, website visitors? Etc. The SMART framework can help you structure these goals. SMART stands for Specific, Measurable, Attainable, Relevant, and Time-bound.
For example, “Get more followers on our company’s Twitter page” isn’t a clear goal. A SMART version might be: “Get 1,000 more Twitter followers by the end of Q2 2.” You’ll then measure your follower growth regularly in the lead up to that deadline.
Don’t forget to announce the benefit of achieving this goal. That’s where “relevant” comes in. Will your Twitter goal help you drive more web traffic? Build your brand authority? Context is everything!
Target Customers
There are many ways to describe your target audience. Since marketing is ultimately about connecting with potential customers, this is the foundation of your marketing strategy. Regardless of your industry or business model, you absolutely must know your audience before you try to reach them.
Many companies create buyer “personas.” This is a hypothetical construct that describes your ideal customer. If your target audience includes several different segments, you can create a unique persona for each segment. Personas might include any of the following, depending on your industry and products:
- age
- gender
- Location
- Technical training
- Profession/Industry
- Favorite hobbies and social activities
- Worldview/religious, philosophical or political views
- Preferred media, social channels and information sources
- Core Desire/Pain Point/Wish
As we’ll discuss later, the last two are especially important to understand. There’s no benefit in marketing your acne cream or setting up a Facebook page to people who don’t have acne if the majority of your audience is on TikTok or Snapchat.
Another model is the Ideal Customer Avatar, also known as Ideal Customer Avatar (ICA), which is often used by service-based businesses. As the name suggests, the model describes the ideal person you want to contact – someone who is particularly likely to seek and book your services. It is usually easier to define the ICA after you have been in business for a while. This way, you can analyze your most frequent customers.
Either way, when describing your target audience, it’s important to align them with your business’s overall market position. You probably have this defined in your overall business plan. If not, or if you need to develop a marketing plan for a client, think about what needs or wants the business meets. Then, reverse-engineer those desires into your personas.
All characters/avatars should meet the following two conditions:
(A) Their main goals, desires, and pain points can be solved by your business product
(B) Their interests, location, age, economic status, and social behavior put them in a position to encounter your business
For example, you can target health-conscious Gen Z college students all you want, but they may not be willing or able to buy your home gym equipment. Figuring out how to market to them isn’t worth it.
On the other hand, make sure your persona is aligned with your market position. You might think that middle-aged homeowners making six figures are your ICA, but in reality, your product is better suited for millennial renters who want fitness equipment without having to remodel their homes.
Marketing Plan Example: ICA and Persona Marketing Template
Here’s a handy grid for drawing your ideal client/customer avatar.
Here’s a marketing plan template for your target personas:
Competitor Analysis
Without competition, there’s no business. There will always be other companies vying for the same target customers you’re looking for. The good news is, there are several ways to differentiate your brand—and they all start with knowing your competition from top to bottom.
You may have defined your competitors in your business plan, but they deserve another look in your marketing strategy. Someone who looks like a hot competitor on paper may have a weaker presence on social media — which will give you a dominant position there. Likewise, a company with a lackluster product may still take the lion’s share if it can beat you on advertising. (Many retailers face a constant battle with a river-themed e-commerce site, for example.)
When evaluating your competitors, take note of their successes, shortcomings, and limitations. Look for gaps you can fill or audience segments/marketing channels where you can gain an advantage. Here are some questions to ask each entrant:
- What is their website/digital presence like in terms of style, engagement, and activity levels?
- How is their ideal audience different from mine? (e.g., their ICAs are working moms, while your target audience includes all moms)
- Do they rely on outward-facing strategies (e.g., paid advertising, cold messaging, PR) or inward-facing strategies (e.g., social video, lead magnets, viral marketing campaigns)?
- Who seems to be engaging on their social media, and how do these people compare to my ICA?
Take note of any confusing or underdeveloped aspects of their brand, especially if they would irritate your shared ICA. By catering to your target audience’s needs, you can position yourself as a more appealing brand. For example, your competitors may also be targeting eco-conscious beauty lovers — but none of their makeup pages list ingredients. If you do this, you’ll immediately align your site with your ICA’s concerns about this general issue.
Marketing Plan Example: Competitor Analysis
Here is a handy table to assess your competitors’ strengths and weaknesses.
SWOT Analysis
Your SWOT analysis is an honest look at your business’ strengths, weaknesses, opportunities, and threats. Again, you probably did this in your business plan, but let’s revisit the SWOT for marketing (or on behalf of your clients).
Once you have analyzed your competitors (who are part of your threats), you should have a good idea of how your business strengths put you at an advantage. Codify these strengths in terms of your marketing presence. Can you produce high-value social content? Run affordable ads on low-competition keywords? Identifying these strengths will help you prioritize your marketing strategy.
Be honest about your weaknesses. Is your marketing budget too tight to invest in paid advertising? If so, consider how your strengths can help fine-tune your strategy (e.g., you have good customer data that can be used for retargeting campaigns). Is your brand identity a little confusing? If so, how can you clarify your values and purpose to your audience?
Opportunities may include digital channels that you can dominate for your target audience, as well as new technologies that can make your campaigns more efficient. You should iran telegram data also consider whether certain channels or strategies will give you a good ROI. If not, these may also be “threats” to your marketing success.
Marketing Plan Example: SWOT
Here’s a handy table to help you identify the strengths, weaknesses, opportunities and threats for your business or client.
Marketing Strategy
Once you have assessed your target audience, competitors, ideal channels, and positioning, it’s time to put it all together. The market strategy section of your marketing plan guides your overall activities and strategies. It typically includes the “Seven Ps of Marketing,” which are:
Product Name: This is probably self-explanatory. Your “product” is, of course, the core offering you provide to your target audience. It should provide solutions to their most sms improve customer relations pressing desires and pain points.
Price: When setting a price point, consider how it aligns with your ICA preferences. Will they accept the cost for the value they receive? How can you demonstrate the value and price of your product and how does it compare to your competitors?
Location: When creating personas, you should identify where your ideal customers spend their time, both physically and virtually. Which channels can help you get your products in front of them? Also, where are they most likely to buy? For example, your audience may be active on Facebook, but that doesn’t mean they’re willing to shop there. That’s why it’s crucial to understand each persona’s buying journey — especially if you’re implementing an omnichannel marketing strategy .
Positioning: Product, price, and place all reflect your market positioning, which is the specific niche you serve and the gap you fill. The positioning part of your market strategy defines the relationship between your product, appeal, and overall value. It is critical to distinguishing yourself from your competitors.
Promotion: “Promotion” describes how you get your products in front of your target audience. Do you focus on “interruptive” advertising, such as paid ads and sponsored content? Do you use salespeople or influencers? Again, these decisions depend entirely on your ideal customer, where they spend their time, and how they make purchasing decisions.
People: You’ve spent a lot of time researching your potential clients. Now, shift your focus to your team. Who will be performing the tasks in your marketing strategy? What are their specialties? How can they best perform their duties? Too many business owners forget this, and before long, they find their campaigns floundering because they didn’t find the right designers, copywriters, sales reps, etc.
Packaging/Physical Proof: You can say everything big work you want about your brand, but if your presentation doesn’t align with your target audience, you’ll have a hard time reaching them. As the old saying goes, a picture is worth a thousand words. Your overall visual brand (product packaging, digital aesthetics, store design, etc.) plays a huge role in your marketing success. It creates recognizability, which in turn fosters trust and loyalty among your customers.
Help your clients develop marketing plans to achieve greater growth
When a client books your agency to help with their marketing, they often haven’t completed all of the above steps. Often, they’re focused on their go-to-market plan rather than their marketing plan! Guiding them through the process can help them clarify their goals and uncover new opportunities.
That is, don’t expect them to know all the marketing jargon and techniques. Instead, gather detailed information about their target audience, ideal clients or customers, competitors, and goals. Having a conversation can be more illuminating than giving them a chart to fill out.
To uncover their strengths and weaknesses, ask some strategic questions:
- Are there any sales strategies or marketing channels that you feel are not producing results?
- Where do you spend the most money and what returns do you get from it?
- What are the questions and concerns you hear most from listeners?
- What do you think people don’t understand about your business?
- Are there certain marketing or sales tasks that are taking up too much of your time?
Help your clients understand that a marketing plan is their roadmap to attracting their best customers. Many business owners confuse marketing with development. While it supports their operations and sales, marketing is ultimately about building strong brands – people who speak to and engage their ideal audience. A good marketing plan focuses on how to build and maintain those connections.
Harness the power of marketing automation
Whether you’re creating a marketing plan for yourself or for a client, you’re probably looking to cut expenses wherever possible. Thanks to the rise of digital marketing, many effective strategies have become more affordable. However, marketing still requires a lot of time—which can prevent your team from focusing on the strategy at hand!
Automation can free up your schedule and ensure accuracy. As a rule of thumb, if a human isn’t needed, let a robot do it. New marketing automation tools can handle everything from email drip sequences to social postings. This can save a lot of time and reduce the possibility of mistakes and lost leads.
Additionally, marketing automation can reduce your overall campaign spend, which can improve your ROI and allow you to scale your efforts. If you’ve put digital marketing on hold due to budgetary concerns, consider automation as a way to run sustainable campaigns.
If applicable, you can pass this benefit on to your clients. Not only can you handle a higher campaign load, but you can also deliver better results for your clients. Check out our client plans for marketing automation to start leveraging this technology for your agency.
Summarize
A marketing plan may seem like a lot of work—and let’s be honest, it can be. However, your efforts will be worth it so that you can articulate the value of your business or your client and effectively present it to your ideal audience. Additionally, it can help you identify opportunities to optimize your niche, avoid wasted tactics, and close gaps in the market…all so that you can increase profitability for yourself or your client.