Targeted Marketing

Benefit #7: Ability to send personalized messages to customers Personalized communication is one of the most important benefits of WhatsApp Business. 71% of customers feel frustrated if their communication with a brand is impersonal. WhatsApp is the perfect platform for personalizing customer service. With emojis and the availability of rich media options such as images, audio, clickable…

Let’s be honest: we all open WhatsApp multiple times throughout the day. We read messages from family, friends, and businesses. And if you’re thinking about using WhatsApp for your business, you’re on the right track. WhatsApp has an open rate of over 98% and a click-through rate of 45% to 60%, giving your business a…