Housekeeping Job Description: Key Duties and Skills Required
Before providing a comprehensive hotel housekeeping job description, it is important to be as clear as possible about what the hotel industry is. Almost all widely accepted definitions agree that the hotel industry is the industry built around providing temporary guest accommodation and related services for paying customers. Despite the name, the hotel industry actually includes any form of short-term, overnight guest accommodation business. However, it does not include long-term or permanent types of accommodation.
The Hotel Industry: Everything You Need to Know About Hotels
guide offers much more information. What is Hotel Housekeeping? To provide a housekeeping job description, it is necessary to establish precisely what hotel housekeeping actually is. Housekeeping can be broadly defined as the process of maintaining cleanliness, hygiene, orderliness, and safety. It is the department responsible for cleaning and tidying a hotel or similar business, providing a pleasant and comfortable environment for guests, ensuring in-room items are replenished, and carrying out tasks related to general upkeep. In the “Housekeeping Department in Hotel Businesses.
Why Is It So Important
article, you will be able to learn more about housekeeping and why it is so valuable while accessing some useful housekeeping tips. Why is Hotel Housekeeping Important? Any good housekeeping job descriptions emphasize the value japan email list employees working in these roles provide to the business and its customers. Housekeeping staff helps to ensure the property is clean, hygienic, and tidy. They are partially responsible for ensuring the accommodation is safe and operating properly.
Given these responsibilities
It is clear that the hotel housekeeping department has a major influence on guest satisfaction. If guests arrive at a messy or unclean hotel or enter their room to find that items have not been restocked or replenished, it is going to negatively affect their opinion of the accommodation. Housekeeping staff are a key part of preparing rooms for new guests. Many situations can occur during a stay that may require assistance from the housekeeping department. These include any instances where hotel rooms or other areas of the hotel need to be cleaned or when items like bed sheets need to be replaced. The success of a hotel is largely based on meeting customer expectations in areas like comfort and cleanliness, while the visual appeal of a hotel can be the difference between selling a room or failing to do so.
In other words a room attendant
Laundry assistant, or other housekeeping team member could have a direct bearing on business outcomes. Housekeeping Job Description: The Key Job Roles The precise number and nature. Of roles that will require a housekeeping job description to be written will depend on the size of your hotel, your budget, and the level of service you want to provide. However, in general, housekeeping departments are typically led by a housekeeping thermoforming of containers, a new manager or executive, who may also have an assistant. Often, below these figures on the hierarchy, you will have supervisors for specific areas of housekeeping. For instance, a laundry supervisor and a floor supervisor. These supervisors may manage teams of attendants, such as room attendant staff, laundry attendants, and so on.
At the bottom of the hierarchy would be trainee staff
Of course, smaller hotels may have much smaller teams, and some of these positions may not exist. 9 Skills Specified in Any Good Housekeeping Job Description. In the following sections, you can learn about the skills that are required for aqb directory housekeeping roles. This allows you to create a better, more detailed housekeeping job description and person specification. 1. Cleaning Skills A large number of housekeeping duties are directly related to cleaning. So a housekeeping job description will need to make clear that cleaning skills are necessary.
